IT Manager

Whiteley Office | Hybrid Working | Salary up to £62k DOE + excellent benefits

Introduction

We are looking for an experienced IT Manager to join our team. IT is responsible for the effective day-to day running of the technology infrastructure and applications. The primary focus of the department is to ensure that our colleagues have the technology available to do their jobs as effectively and efficiently as possible. This includes proactive monitoring of the infrastructure and active management of the service desk, to ensure user issues are resolved as early as possible.

Why Saltus?

Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety.  We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do.

We are a successful LLP, with a number of offices in the South of England including London, Whiteley, and Farnham, the North in Newcastle and in the West Country in Bath and Bristol, and South Wales.  We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service.

Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions.

Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship.

Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions.

Roles and Responsibilities

IT is responsible for:

• Providing support for internal users and self-employed advisers
• Ensuring that users have the availability of infrastructure and applications to perform their day-to-day roles
• Proactively maintaining and developing the infrastructure to ensure high availability and performance
• Actively managing 3^rd party vendors to ensure a high level of service and value for money

As an IT Manager, the key areas of responsibility are as follows:

• Proactively manage the technology infrastructure and applications
• Oversee and manage the IT team
• Ensure day-to-day user support remains at a high level and user issues are resolved in a timely manner
• Take ownership of user management lifecycle, including new starter/leaver hardware, accounts, including application provision and decommissioning
• Ensure provision and support of Windows, macOS, Android, and iOS operating systems
• Manage and administer Microsoft 365
• Manage and Administer Azure cloud infrastructure
• Manage user application/data access
• Proactively manage IT budget
• Manage application licenses and ensure accurate provision
• Proactively engage with 3rd party vendors and ensure service levels meet the needs of the business
• Manage and provision user telephony
• Manage and provision mobile telephony
• Manage and support printer fleet
• Be workstream lead for M&A activity. Including discovery, migration planning, management, and implementation
• Provide post-migration user, infrastructure, application support and integration
• Identify, communicate and review team KPI’s
• Be the key main point of contact for Senior Management & Partners
• Co-ordinate, distribute, monitor and work on IT projects
• Support the evaluation, selection and deployment of new applications or tools across the business
• Head the continual development of new technology, IT systems and automation within the company
• Be willing to get involved in other projects within the business, which may occur from time to time, that fall within your capabilities

What sort of person are we looking for?

We think that the best candidate for this role will have:

• Have a University degree, ideally in computer science or IT discipline
• Have at least 5 years’ experience in an IT management position
• Have experience managing and administering both Azure and Microsoft 365
• Have strong communication skills and able to communicate effectively across all levels of the business
• Be happy to work in a busy and sometimes stressful environment, whilst maintaining a calm demeanour, in order to manage different deadlines
• Have a strong attention to detail with a real focus on accuracy
• Have Excellent communication skills and comfortable working with the end users of technology

Where will I be working?

We’re incredibly flexible about where, when, and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. You will be based out of our Whiteley office for 2-3 days each week, working the remainder of the week from home. You’ll also need to be able to travel to our other office locations, as required by the role. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it!

What benefits do I get when working for Saltus?

The role is 40 hours per week to be worked between the hours of 8:30-5.30pm with a salary up to £62,000 per year, depending on experience. Alongside this, you get fantastic benefits including 28 days’ holiday (plus bank holidays + your birthday off!), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform.

Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!